Information about our online & in person counselling with a therapist
Here you’ll find answers to common questions about our counselling services, fees and how we work. If something isn’t covered here, please don’t hesitate to get in touch.
Our counselling & therapy fees
We aim to keep our services accessible while maintaining the highest professional standards of care. Our pricing is straightforward and transparent:
Individual Counselling
£80 per 50-minute session
Couples / Relationship / Divorce Counselling
£100 per 50-minute session
Extended Couples Session
£160 per 90-minute session
Payments can be made by bank transfer, PayPal, or cash after each session.
FAQs on our therapy and counselling services
Getting started
How soon can I start therapy? ▾
Usually within a week or two. After your free discovery call, we’ll book an assessment to understand your history and needs and match you with the right counsellor. If you’d like to start sooner, just let us know.
What happens during the free discovery call? ▾
It’s a short, friendly chat (around 20 minutes) where you can ask questions, tell us a little about what’s been happening and see if we’re the right fit. There’s no obligation.
What is the assessment session? ▾
If you decide to go ahead, we’ll have a more in-depth conversation about your background, current situation and what you hope to gain from therapy.
How long are sessions and how often will we meet? ▾
Sessions last 50 minutes. Most people begin weekly and may move to fortnightly later if appropriate.
How many sessions will I need? ▾
There’s no set number. Some attend for a few weeks, others for longer-term support. We review progress every six sessions.
Can I request a specific counsellor? ▾
Yes. If you have someone in mind, let us know and we’ll do our best to match you.
Appointments and locations
Do you offer face-to-face counselling? ▾
Yes. We offer in-person sessions in Bedford, St Neots and Bury St Edmunds in calm, private therapy rooms.
Do you offer online counselling? ▾
Yes. We provide secure online sessions across the UK using Zoom or Microsoft Teams.
Can I switch between in-person and online sessions? ▾
Yes. Many clients choose a mix depending on what works best each week.
Do you offer evening or weekend appointments? ▾
Yes. We offer evening and Saturday sessions where availability allows.
Payments and cancellations
How do I pay? ▾
Payment can be made by bank transfer, PayPal or cash after each session.
What if I need to cancel? ▾
Please give at least 48 hours’ notice. Sessions cancelled within 48 hours are charged in full.
Do you offer reduced rates? ▾
If finances are genuinely difficult, contact us to discuss options depending on availability.
Still have questions?
We’re always happy to walk you through the process or answer anything that isn’t covered here.
